Restored website errors with webpages

  • Unknown's avatar
    aplushousing · Member ·

    The website planned needed renewal, renewed and the website pages are not properly working. Used back up but now the pages will not upload do not know where to go from here. Need someone to look at the backend.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    mohammadriyad · Member ·

    Hi there,
    I’m happy to take a closer look at what’s happening.
    This is a WordPress.com forum and the website you are using is built on open-source WordPress software (from WordPress.org), which is hosted elsewhere rather than WordPress.com.
    To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

    Nevertheless, try disabling all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles. If you cannot access wp-admin, there are other ways to deactivate plugins.

    Here you will find the troubleshooting of the most common errors found by the WordPress.org users https://wordpress.org/documentation/article/faq-troubleshooting/

    If it’s not helpful, try to contact your hosting provider’s support team. They might help you with proper guidelines.

    Thanks.

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