Restoring a Deactivated Premium Paid Website

  • Unknown's avatar
    wetravelhappy · Member ·

    Hi, I used to have a premium account but i missed the annual renewal payment in June 2024 because my credit card attached to the payment method in WordPress was hacked and discontinued by the bank. Before I could get a replacement credit card, WordPress has blocked / suspended/deactivated my website. I am hoping to reactivate my website and all the blogs in it. I used the AI support but it says that WordPress can only restore the website and blogs in it if the suspension was within 30 days. It has been more than 6 months now since my site was deactivated. Has anyone had this problem before. I could not get a human support from WordPress because they said I need to be on a plan first. Thank you in advance for your help.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    staartmees · Member ·

    If you are talking about http://wetravelhappy.com/, that domain has already been bought by someone else in November 2024.

    An expired website, falls back to the free version. So your site is still online as a wordpress.com subdomain.

  • The topic ‘Restoring a Deactivated Premium Paid Website’ is closed to new replies.