Restoring from files?

  • Unknown's avatar

    I manage(d) an externally hosted WP blog. It became infected and the entire contents of the server were wiped. I have a pre-infection copy of everything on the server, but never used the export tool or performed any explicit backup operation. Everything I’ve turned up my research indicates that my blog is lost. Obviously, I hope this is not the case. But, if it is, I would at least like to understand what it is that I am missing. Could someone explain this to me or point me to a good resource?

    I understand that posts are not files but objects in an SQL database, a language of which I am totally ignorant. But where is this database if not in the collection of files in the directory containing the blog? Even if it is not possible to simply upload the files to the appropriate directory (tried this, of course), shouldn’t there be some other way–even if it would require hiring someone knowledgable in SQL?

    For instance, I did a clean WP install in the directory that had housed the blog before it was wiped and then selectively copied material from my backup over the install (same version 4.1), but this did not work at all. Is this the sort of thing that someone knowledgable about the SQL and the WP file structure would be able to do? Maybe being more carefully selective about what to overwrite and manually editing some of the PHP files?

    Or are there any other options I might consider?

    Many thanks for any advice you are able to offer.

    Patrick

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,
    That site is NOT hosted by WordPress.COM. Our support docs do not apply to any sites that are not hosted by WordPress.COM and we do not provide support for them. You are posting to the wrong support forum. We cannot help you here.

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and get advice form WordPress.ORG bloggers..

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

  • Unknown's avatar

    Oh my! Thank you first much for correcting this obviously quite basic misapprehension. (I inherited the responsibility of managing this blog–obviously I was not the one who originally set it up.)

    Regards, Patrick

  • Unknown's avatar

    Best wishes, Patrick. :)

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