Restoring my account

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  taranenkoann · Member · Nov 6, 2021 at 8:37 am

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  Hello, dear WordPress,

  I would like to restore my ‘bibliomist’ account and access to my chaikava.wordpress.com blog.

  I created this blog while working at my previous job – Bibliomist project, Global Libraries Ukraine. Unfortunately, I do not have financial documents serving as a proof of ownership. However I do have email correspondence related to this blog in my personal inbox. I will be happy to provide it.

  Thank you very much for your kind consideration of my case!

  Best regards,
  Anna

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Nov 6, 2021 at 10:13 am

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  Hi there, deleted accounts can only be restored within the first 30 days after deletion. https://wordpress.com/support/close-account/#account-restoration Please let us know if this is relevant for you.

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  staartmees · Member · Nov 6, 2021 at 10:42 am

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  I see the account bibliomist and the website bibliomist.wordpress.com are both up and running.
  Have you already logged out from current accounttaranenkoann and tried to login to your account account bibliomist?

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  justjennifer · Member · Nov 6, 2021 at 11:17 am

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  Good catch @staartmees!

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  taranenkoann · Member · Nov 6, 2021 at 7:26 pm

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  Thank you very much for the quick response and your kind help!
  Best,
  Anna

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  taranenkoann · Member · Nov 6, 2021 at 7:32 pm

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  Hello,

  Thank you very much for your kind help and the prompt response!

  I am referring to this blog – https://www.chaikava.wordpress.com/.

  Yes, I did try to log in to “bibliomist” account, however it is linked to my previous work email and phone number, so I cannot restore the password, unfortunately.

  I do have email correspondence related to this blog in my personal inbox. I will be happy to provide it as a proof of ownership.

  Thank you very much in advance!

  Best regards,
  Anna

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  justjennifer · Member · Nov 7, 2021 at 6:00 am

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  Hello again, if you don’t remember that account’s password and no longer have access to the email address associated with the account to reset it, it may not be possible to recover the account log-in.

  WordPress.com accepts any of the 3 items requested on the account recovery form as proof of ownership, https://wordpress.com/support/account-recovery/ which you said you do not have. Sorry for no better news.

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  supernovia · Staff · Nov 7, 2021 at 8:00 am

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  Hi Anna, I don’t see support communication on that account.

  Do you have access to the email address used there? Or, if the email address belongs to a former employer, can you contact them to see if they will help? I think that may be your best bet if you don’t have any of the proofs @justjennifer mentioned.

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  taranenkoann · Member · Nov 8, 2021 at 3:59 pm

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  Thank you very much, Jennifer!
  Best,
  Anna

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  taranenkoann · Member · Nov 8, 2021 at 4:00 pm

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  Hello,
  Thank you very much for the quick response and your kind help!
  Yes, I will try to contact the former employer.
  Thank you so much again!
  Best,
  Anna