Restoring my Domain

  • Unknown's avatar

    Hello, hope all is well! I recently cancelled my domain with WordPress as I decided to place my photography portfolio on Pixieset.com instead (they offer a site, client gallery and printing all in one, so this works better for what I need it for). I didn’t realize that I was supposed to transfer the domain, not cancel it – so, of course, now I can’t use it. Is there a way for the domain jazninaphotography.com to be restored? I’d like to continue paying for it via WordPress. Thanks for the help!

  • Hi there,

    I see you cancelled the domain on 21 April, and since then it has entered redemption at the registry. We can still restore it, but we have to pay the registry a $80 fee to restore the domain from redemption.

    I’m sending you a link via email that you can use to pay that fee. Please let us know here once you’ve completed the payment, and we can request the domain’s redemption.

    Let me know if you have any questions.

  • Unknown's avatar

    Hi. I’ve just made the payment. Thank you so much!

  • Hi,

    We have recovered the domain and it should be active in your account again. Please let us know if you do not see it!

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