restoring site after plan expired

• 

  kozmarycenter · Member · Mar 25, 2024 at 2:12 am

  • Copy link
  • Add topic to favorites

  I’ve followed the steps here:

  https://wordpress.com/support/restore-your-site-after-the-plan-expires/

  But Step 2 doesn’t provide me a way to activate hosting access. That pop up is not there, and when I go to Jetpack > Backup it says cannot connect to site.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-oikake · Staff · Mar 25, 2024 at 2:06 pm

  • Copy link

  Hi,

  I’ve checked your Jetpack connection and hosting features, and they are now totally activated.

  You can now restore a backup of your site from here: https://wordpress.com/backup/kozmarycom.wpcomstaging.com

  Here you have more info about this:

  

  Back Up and Restore Your Website

  in WordPress.com Support

  6 min read

  Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Creator or Entrepreneur plan. If your site has one of our legacy plans, it is available on the Pro pl

  Hope this helps. If you need further assistance with this, don’t hesitate to let us know!