Restoring two step authentication on a restored iPhone

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  amanandhishoe · Member · Feb 20, 2014 at 4:25 am

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  I had to restore my iPhone and the Authenticator app no longer works. It is asking me to scan a barcode, but I can’t find a way for WordPress to recreate the barcode Authenticator needs for setup. So I disabled two step authentication and then turned it back on so I could set it up again. But now WordPress says the mobile phone number I am entering is invalid, but there’s nothing wrong with the phone number I’m entering. How do I get two step authentication setup again?

  The blog I need help with is: (visible only to logged in users)

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  amanandhishoe · Member · Feb 21, 2014 at 6:17 am

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  I figured it out. I was expecting a “two-step authentication disabled” message, instead of the screen to set up two-step authentication after disabling it.
  I did the following:
  1 – Regenerated a list of backup codes
  2 – Used one of those codes to disable two-step authentication
  3 – Logged out – this step was important
  Then when I logged back in and went to the security settings, I saw that two-step authentication was gone and I had the prompts to set it up again, and it accepted my mobile phone number.

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  shawnajroberts · Member · Feb 24, 2014 at 11:57 pm

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  Great! I’m so glad you figured it out! Let me know if I can help with anything else!