Restoring website to previous website that was on a premium plan.

• 

  sigmanukpwebmaster · Member · Sep 23, 2025 at 5:07 pm

  • Copy link
  • Add topic to favorites

  Hello,
  I recently checked in on my website and realized there was no card attached on file, resulting in a reduction of premium plan. It seems the change from premium -> free plan changed the website and removed all the content. I would like to purchase the premium plan again and get the website back and running. (This happened in late July 2025).

  The blog I need help with is: (visible only to logged in users)

• 

  sigmanukpwebmaster · Member · Sep 23, 2025 at 5:13 pm

  • Copy link

  edit: I was on the personal plan.

• 

  janrickcarl · Member · Oct 5, 2025 at 2:56 am

  • Copy link

  Hi @sigmanukpwebmaster,

  When your Personal plan expired, your site automatically reverted to a free theme because the one you were previously using is only available with a paid plan. I can see you’ve already switched back to the Eventual theme, which is great.

  Since you had a custom domain connected before, you can reconnect it to your site and set it as your primary address instead of the default sigmanukappapi.wordpress.com by following these steps:

  • Connect your existing domain: https://wordpress.com/support/domains/connect-existing-domain/
  • Set your domain as the primary address: https://wordpress.com/support/domains/set-a-primary-address/

  Once you’ve reconnected your domain and set it as primary, you’ll be all set!