Retaining a custom domain after cancelling a premium upgrade

• 

  datz53 · Member · Aug 5, 2014 at 6:57 pm

  • Copy link
  • Add topic to favorites

  I won’t be renewing my premium upgrade but I would still like to pay and retain my custom domain of 750metres.net. However the renew button is greyed out against this original domain I bought prior to my premium upgrade. how do I renew the domain only please? Please note I also have the custom domain of 750metres.com which is renewable.

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Aug 5, 2014 at 10:06 pm

  • Copy link

  Hi there,

  I went ahead and removed the domain 750metres.net from your Premium bundle so you should be able to renew both domains independently moving forward here:

  https://750metres.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  The good news is that you won’t need to renew 750metres.net for quite awhile! It’s still good through 9/24/2015.

  If you do not want the Premium upgrade, you can just naturally let it expire from your account. It will be removed automatically after a little bit!

• 

  datz53 · Member · Aug 6, 2014 at 6:14 am

  • Copy link

  Many thanks for your swift action on this!

• 

  jeremeylduvall · Member · Aug 6, 2014 at 4:28 pm

  • Copy link

  Not a problem! Please let me know if you need anything else.