Retrieve domain

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  bordeauxsgroovesbands · Member · Sep 12, 2015 at 5:32 pm

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  Hello,

  The French forum sent me here and I need staff assistance. I would like to retrieve the domain bordeauxsgroovesbands.com (the domain is expired). How do I proceed ?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 12, 2015 at 5:36 pm

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  It looks like the domain bordeauxsgroovesbands.com has not been registered. You can register and associate it with your blog from your domain management screen. Have you tried that?

  As this thread is tagged for Staff you will have to be patient while waiting for their help. Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  bordeauxsgroovesbands · Member · Sep 12, 2015 at 5:42 pm

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  Thank you for your help ! I’m wainting for the help assistance, because i have the same message :

  ” Uh oh! Your blog’s domain bordeauxsgroovesbands.com expired 170 days ago!

  The domain bordeauxsgroovesbands.com was last renewed on March 26, 2014.

  However, this domain name expired on Thursday, March 26, 2015. It needs to be renewed every year to stay active or otherwise it will be lost. Please ask support to renew bordeauxsgroovesbands.com before it’s too late: ”

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  timethief · Member · Sep 12, 2015 at 5:47 pm

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  Thanks for the clarification for Staff. Please clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies while waiting. https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies

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  staff-doublebassd · Staff · Sep 12, 2015 at 9:08 pm

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  Hi there,

  You should now be able to register bordeauxsgroovesbands.com and re-map it to your blog.

  Let me know if you have any questions or trouble renewing your domain subscription.

  Thanks!

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  bordeauxsgroovesbands · Member · Sep 13, 2015 at 10:00 pm

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  Hi,

  I’ve tried to registrer bordeauxsgroovesbands.com but :

  “Error 1001…Unable to renew domain. Your domains must be in an eligible status..”

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  staff-doublebassd · Staff · Sep 14, 2015 at 6:05 pm

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  Hi there,

  I see that you were able to register your domain successfully.

  Let me know if you have any more questions or issues.

  Thanks!