Retrieve Domain Name

  • Unknown's avatar
    jrhayward · Member ·

    The credit card I had for domain jrhayward.com was compromised so I received a new one. I then forgot to update it on your site (I have since done so). In the meantime my domain expired, is i possible to retrieve it?

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    I checked with our registrar and jrhayward.com is now in a redemption period. You can still renew your domain through us, but it is now a more expensive and complicated process to do so. Our registrar charges an $80 late renewal fee in addition to the $26 we charge to renew the domain. The good news is that this is still a chance of reclaiming the domain through this option.

    Your other option is to wait until the redemption period is over so that the domain becomes available for registration again. Domains are usually in redemption for approximately 80 days, but with this option, you run
    the risk of someone else jumping in front of you to purchase the domain before you get the chance.

    Please let me know if you want to proceed with paying the late renewal fee in the attempt to reclaim the domain name. This option is also time sensitive because the domain can be auctioned off to an expired domain bidder.

    I would suggest enabling the auto-renew option so that you will not have to worry about losing control over your domain in the future.

    Please visit the support page link for further instructions:

    Domain Expiration

    Let me know if you have any questions. Thank you!

  • Unknown's avatar
    jrhayward · Member ·

    Yes, I would like to proceed in reclaiming the domain. I have the auto-renewal enabled.

  • staff-doublebassd · Staff ·

    Hi there,

    I’ll be happy to contact the registrar to see if we can restore jrhayward.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

    I will let you know once I hear back from the registrar.

    Let me know if you have any questions.

    Thanks!

  • kriskarkoski · Staff ·

    Hi jrhayward,

    Your domain jrhayward.com has been renewed successfully! I have sent a message to the email on your account containing a link to pay for the renewal at your convenience.

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