Retrieve info from transferred site.

  • Unknown's avatar
    coachvicky2016 · Member ·

    I transferred my site to another host, but I did not get a good backup before it was moved. I have tried pointing back to the WordPress DNS servers, I have tried pointing my current DNS servers to the old IP address and the site will not load. What can I do to access the data from my site (leaderlines.net) so I can get it moved to my new host. Do I need to switch to a a paid service to be able to access it?

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Looks like that your previous host was GoDaddy. Therefore, you need to contact them and ask them for help.

    We’re only able to provide support for WordPress websites that are hosted by us (WordPress.com). For help with a site using the open source WordPress.org software like yours, you can ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    If you want to know more about the differences between WordPress.com and the open source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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