Retrieve website

• 

  pandoralv · Member · Dec 3, 2011 at 12:50 am

  • Copy link
  • Add topic to favorites

  I am trying to get my website from http://www.HeavensGems.com up online. Somehow my site is down – and I am trying to access my files. Can you please help me? Thank you.
  Blog url: http://pandoralv.wordpress.com/

• 

  staff-blorbo · Staff · Dec 3, 2011 at 1:01 am

  • Copy link

  Your site is a self-hosted WordPress.org blog, which we really can’t help with.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities.

  WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.