Retrieving a domain
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I forgot to renew my domain, how do I get it back? The link to ‘contact support’ comes here.
The blog I need help with is: (visible only to logged in users)
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Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Hope this gets resolved soon. :)
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Hi @garethanderson, your domain expired quite a while ago. The registrar charges an extra $80 to get it back at this point. We’ve sent an invoice for that plus the renewal fee.
Please let us know when that’s paid, or if you’d rather try waiting it out through the rest of the expiration process (at risk of losing the domain permanently), please confirm and we’ll remove the invoice.
You can read more about the expiration process here:
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On second look, actually, it looks like it *might* not be in Redemption yet. I’m going to see if we can get it back for you. If we can you’ll just need to pay the regular fee. We’ll update you here shortly.
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I’m going to remove the first invoice and send you another for just the renewal price. If the domain is in fact in redemption (or if it goes into redemption before we have payment) you’ll need to pay the extra fee.
But we’re going to do what we can to get it back for you at the regular price. Cheers :)
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Hi there,
Looks like we can get the domain back at the regular price for you. An invoice has been sent to your email address so you can pay for the domain. Make sure to do that quickly so the domain gets back to you. If you have any questions, please feel free to ask.
Cheers
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