Retrieving Account

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  8litjetpack · Member · Oct 13, 2021 at 2:13 am

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  How do I retrieve my account when this account is set under my IT manager email and he has left the company?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  kokkieh · Staff · Oct 13, 2021 at 5:11 am

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  Hi there,

  The only way to get access to a WordPress.com account is via our account recovery process, here:

  https://wordpress.com/support/account-recovery/

  We will need verification that you own the account before we’ll be able to give you access.