Retrieving an expired domain

  • Unknown's avatar
    diegosschaves · Member ·

    My domain expired, I think I am in the redemption period, id like to renew it, but can’t find it in the purchases panel.

    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! Yeah that is in redemption. The registrar charges a redemption fee to get it back at this point, so I’ll send an invoice for that & the renewal fee. When that’s paid, we’ll reach out to the registrar to get it back for you, and we’ll update you when it’s all set.

    The other option is to just the domain finish redemption, but that can take several weeks. If you want that option, let us know and we’ll cancel the invoice.

  • Unknown's avatar
    helper-pinksnail · Member ·

    Howdy!
    The domain has been redeemed and is active. Please let us know if you need anything else!
    Thank you!

  • The topic ‘Retrieving an expired domain’ is closed to new replies.