Retrieving an old account without email address?
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I cannot access to website I created on wordpress before. I had my own domain and email with the domain which also was my email for wordpress. So when I lost my domain, I also lost email. How can I retrieve account without the email address?
The blog I need help with is: (visible only to logged in users)
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Hi –
What’s the site involved? I’m happy to take a look.
You can recover the account through proof of ownership. Those items are at:
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I don’t have transaction record with wordpress because they all came to my old email address and the bank account is closed. But I have record with godaddy for the domain I owned. Would it work?
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We can only accept as a proof of ownership what’s listed here:
But do let us know the domain name, we’ll have a look if there’s anything we can do :)
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it was tabento.com. I really don’t have the proof listed there except proof of my domain purchase with godaddy. So I guess I have to recreate the whole thing.
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Why don’t you fill out the form on https://wordpress.com/wp-login.php?action=recovery with the information you do have.
Our team will get back to you and check if there’s any way we can help you.
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The form requires proof of transaction or activation code. I don’t have those. All I have is contract info of my domain with godaddy. I can also provide my ID that has the same address as the billing address for the account.
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It appears that you let the .com domain expire a while ago and someone in China purchased it. But https://tabento.wordpress.com/ still exists. You don’t necessarily need an old email address. You can reach that site via the correct account/username and password (if you remember your password).
There are two possible usernames that may be connected to the site: racerchu and tabento. -
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We can give you access to your WordPress.com site at https://tabento.wordpress.com/ if you’re able to verify your ownership of that site as explained at https://en.support.wordpress.com/account-recovery/. If you cannot provide that verification, we cannot give you access to that site.
Your domain, tabento.com, has never been registered with us, and is not in our control. We have no way at all to help you regain control over that domain.
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