retrieving and changing site URL and Site address

  • Unknown's avatar
    kallah2023 · Member ·

    I accidentally changed the site URL and site address to our new domain, kallahculture.org, that is hosted on another platform. Now I am locked out of the admin page and I cannot get in to change it back. How can I get back in to change the site address and site URL back?

    Self-declared URL: test.kallahculture.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Changing your site URL name in your WordPress settings without first purchasing the new domain and changing the domain at your hosting provider will cause the 404 error you’re seeing now. You should reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you undo this problem. They can also help you update your domain if you still want to change that as well.

    If you have trouble in the future, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that helps!

  • The topic ‘retrieving and changing site URL and Site address’ is closed to new replies.