Retry error
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My most recent post that was schedule for today at 10am did not post and will not let me post.
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Hi there,
I see that you have several sites under your account, including a self-hosted site connected via Jetpack. Which site did this (not) happen on?
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Your most recent post does appear to be published: https://thebyersguide.wordpress.com/2020/05/18/product-review-peter-thomas-roth-firmx-peeling-gel-mask/
If you’re referring to a different post, what was its title?
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That post was posted Monday. This post I’m referring to was scheduled for Wednesday and has not been listed. It’s labeled “since we last talked”
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Hi there,
I am not seeing a post with the title since we last talked under your site. Not in the drafts or trash either. Did you rename or purge that post?
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This is confusing to me. I’ve taken a screen shot of the post however there does not seem to be an area to attach an image for whatever reason. I can’t imagine how it’s not visible since I just went in and saw it on the app again with an error message “failed to post”
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Ah….you created this post from your mobile device which means that the post is in local drafts on your phone, but not yet accessible on your actual site. That is why we cannot see it on your site.
Usually, when finished, the app will attempt to send the post you wrote to your site, but something must’ve interfered with that. The access token may have become invalid, which causes the site to deny any attempts for the app to send posts to your site.
To solve this, first I would back up the draft by copying and pasting it somewhere else on your phone.
Once backed up, please log out of your device by going to Me > Disconnect (note this will delete the local drafts, so make sure they are all saved first) once disconnected, restart your device and then log back in. This will get you a new access token. Once logged back in please try to recreate the draft and save it. Does the same problem occur?
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