Return purchased theme

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  gettingin2 · Member · Oct 19, 2011 at 11:14 pm

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  Hi,

  Can I return and get a refund for the delicious theme which I purchased for my blog?

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Oct 19, 2011 at 11:39 pm

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  If it has been less than 30 days, go to “Store” in your dashboard, scroll down where it shows the upgrades and such you have purchased and there will be a link to request a refund.

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  gettingin2 · Member · Oct 20, 2011 at 11:57 am

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  It has been less than 30 days but that doesn’t show in the store section. Is there anything else I can do?

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  airodyssey · Member · Oct 21, 2011 at 11:58 am

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  If you purchased the theme from WordPress.com indeed, contact them directly at support@wordpress.com
  We are users like you and can’t help you with refund issues.

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  adventuresofabeautyqueen · Member · Oct 28, 2011 at 5:01 am

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  I got exactly the same theme and it’s just too confusing for me. They used the word EASY on their description. Very irritating. ANyway, did you ever get your refund, gettingin2?

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  adventuresofabeautyqueen · Member · Oct 28, 2011 at 5:03 am

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  I got exactly the same theme and it’s just too confusing for me. They used the word EASY on their description. Very irritating. ANyway, did you ever get your refund, gettingin2?

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  thesacredpath · Member · Oct 28, 2011 at 5:32 am

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  Contact staff as @airodyssey recommends and request your refund.

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  adventuresofabeautyqueen · Member · Oct 28, 2011 at 5:35 am

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  Thanks thesacredpath… I did that already… but just wondering how fast it took and if the refund was granted… am a little antsy to find out, aahaha!

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  thesacredpath · Member · Oct 28, 2011 at 8:42 am

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  As long is it is within the 30 days, the refund request will be granted. How soon I cannot say since staff are not officially “in the office” at this time, but they are still taking care of business.

  Given that they are taking care of over 25 million sites here, things aren’t always instantaneous.