Returning my webstie

  • Unknown's avatar
    swdora109 · Member ·

    Hello,
    I hope you are having a great day. I was wondering if I can get my website and all the pages back if I make a payment for a plan. I made my website during free trial period which has been over. Will all the templates and pages be back if I make a payment?

    Thank you for your time.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there,

    I’m sorry to have to bring this news to you. It appears that your Creator Trial expired on 2024-03-02. When a Creator Trial expires, any content added to the site during that trial period is deleted, and the URL reverts back to the free *.wordpress.com URL.

    Typically, to recover your content, you would need to purchase a Creator plan to regain access to plugin functionality and then perform a restore on the content. However, it’s been over 30 days since the trial expired, and unfortunately, our system automatically removes any backups after this period. As a result, there’s no content left to restore.

    I understand this isn’t the outcome you were hoping for. If you have any further questions or need assistance with anything else, please don’t hesitate to reach out. We’re here to help in any way we can.

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