reusable block

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  webmestredodev · Member · Apr 29, 2023 at 6:04 pm

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  cannot export a json reusable block

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 30, 2023 at 5:47 pm

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  Hi there,

  Can you tell us a little more about what you are trying to set up? You are trying to export your reusable blocks for use on a different site? or did you have something else in mind? What is the page you are exporting from (please share the URL so we can visit) and what steps are you taking so we can retrace your steps and see if we get the same issue. Do you get an error message of some kind?

  Thanks for the additional info!

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  webmestredodev · Member · May 1, 2023 at 9:19 am

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  Hi there,

  Thanks for taking into account my request.

  I want to export a reusable block for use on a different site. The live reusable block is visible here : https://ordimestre.org/demo-test-page-for-downloading-a-reusable-block/

  You can see details on this 43″ loom video : https://www.loom.com/share/db3fcaf8b37f4ee5a74d30488d740284

  I do not have any download of my json reusable block, when clicking on the “Export as JSON” link. It is a business account with Jetpack, Edin Theme, and no additional plugin installed.

  It is a trouble I am facing also on other sites, with other themes.

  Thansk for your help

  Dominique

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  helper-heroponriki · Member · May 1, 2023 at 5:37 pm

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  Thanks for the extra details! Could you reach out to the support team from your account page as they will need to access the backend of your site, which we aren’t able to do from the free forums? You should have the option for live chat or email here: https://wordpress.com/help/contact

  Thanks!

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  webmestredodev · Member · May 1, 2023 at 5:47 pm

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  Thanks, I have sent a message to the support