Reversal

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  hillcrestpresbyterianchurch · Member · Feb 18, 2021 at 10:21 am

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  Hi, The website has been deleted last year and the card holder has been charged for the website that has been deleted. We cannot access the billing information on the Account. Could the payment please be reversed to the card. Your assistance is much appreciated.

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  justjennifer · Member · Feb 18, 2021 at 11:25 am

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  Hi there, what’s the full address of the website that was deleted? Once we know that we can point you in the right direction for support.

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  hillcrestpresbyterianchurch · Member · Feb 18, 2021 at 11:40 am

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  https://hillcrestpresby.co.za (hillcrestpresbyterianchurch.wordpress.com)

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  hillcrestpresbyterianchurch · Member · Feb 18, 2021 at 12:10 pm

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  I can Supply receipt of the debit order, if I could please have an email address to send to.

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  helper-heroponriki · Member · Feb 18, 2021 at 5:37 pm

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  Hi there:

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged

  Thanks!