Review tab not displaying on product pages

  • Unknown's avatar
    customercare241217 · Member ·

    I am currently experiencing issues with the reviews tab not appearing on my product pages. We have two websites, both set up identical. One website is having no issues with the tab showing up, but the other will not show the reviews tab. I have explored all possible settings that may be different on one website, causing this to happen. All discussion, woocommerce, and comment settings are the same, as well as the theme (total child). I even searched through all of our plug-ins, and everything is identical on both sites. Is there another place I can look to find the root of the problem? If it helps, the website I am experiencing issues with is older than the other website. We duplicated the entire website, and the duplicate is working fine. Thank you in advance.

  • staff-blorbo · Staff ·

    Hi there,

    Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

    If you’re using the free version of WooCommerce you can post in their community forum, here:

    https://wordpress.org/support/plugin/woocommerce/

    Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

    https://woocommerce.com/my-account/create-a-ticket/

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