Revision Screen Crash
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I was reading my page on the app on my iPad, and when I tried to edit it, it for some reason changed back to a previous revision without my meaning to or pressing anything, and so now a lot of my content isn’t there. I’ve tried (on my computer) getting on the revisions screen through the history button but it won’t load, and the page becomes unresponsive. This happened a few hours ago and I would like to restore my work to right before that happened. I can go into more detail with a Happiness Engineer. Thank you! :)
The blog I need help with is: (visible only to logged in users)
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Hi arinicole13
I am tagging this post as ‘modlook’ for Staff assistance please wait for some time they will get back to you on this.
Additionally, If you are under any of the WordPress paid plans then you can also contact staff with live chat support. Here is the support documentation for that which will let you know how to access live chat:
https://en.support.wordpress.com/live-chat/#how-do-i-access-live-chat-supportHope this helps.
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Hi there,
Can you please give me the title of the page so I can take a look? It sounds like there might have been an old unsynced draft stored locally on your iPad which got synced when you tried to edit the page in the app. This is a known problem and we’re working on it, but in the meantime I can see if we can get your content back for you.
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kokkieh, the page is called The Violet Kind (Lory and Marci BOOK). Thanks for your help! I would like my content back to before I did what happened, no further back, please!
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kokkieh, the page is called The Violet Kind (Lory and Marci BOOK). Thanks for your help! I would like my content back to before I did what happened, no further back, please!
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kokkieh, the page is called The Violet Kind (Lory and Marci BOOK)
The page is missing about 4000 words, and the last sentence on the page is about the character standing at a snack table. I hope that helps you in getting the revision!
Thanks again, Ariel.
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Okay. I can load revisions in the My Sites editor, but it looks like the length of that page and the number of revisions in the history is severely slowing down the editor. Please see if it will load for you after clearing your browser cache. The revision you need to restore is the second one from the top, from four days ago.
Else you can also restore it from here:
https://arielauthor.wordpress.com/wp-admin/revision.php?revision=5947
Let me know if you’re not able to restore it from there either.
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kokkieh, thank you so much!! It’s all back. :) The link worked and I restored the revision. Thank you very much for your help. :)
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