Rewewing my domain name

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  faithfulcompanionsdogrescue · Member · Jul 30, 2012 at 5:55 pm

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  You sent me an email to renew, but it isn’t working. Please help!
  Blog url: http://faithfulcompanionsdogrescue.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  faithfulcompanionsdogrescue · Member · Jul 30, 2012 at 5:56 pm

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  I need to renew, but cannot find any place to renew. The email you sent me isn’t working!!!!

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  chrisrudzki · Member · Jul 31, 2012 at 1:43 pm

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  We’ve replied to your email.

  Let us know if you have any questions by replying to the email from Ran, and we can help sort this out. :-)

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  faithfulcompanionsdogrescue · Member · Jul 31, 2012 at 2:47 pm

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  I am so confused. I got an email from Ran but told him I didn’t want to renew. I was confused. I do want to renew. Can he send me another email (I deleted what he sent me) so I can respond? I also need to know where to pay. No one can tell me that as the original link they gave me doesn’t work and tells me to contact support.

  Thanks.
  Janice

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  chrisrudzki · Member · Jul 31, 2012 at 3:38 pm

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  Howdy,

  I’m sorry for the confusion.

  You can renew your domain by logging into your WordPress.com dashboard, and visiting Store -> My Upgrades. Then click ‘Renew Now’ next to the domain upgrade.

  Here’s a link to your Store -> My Upgrades page:

  https://faithfulcompanionsdogrescue.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Don’t hesitate to contact us again if you need anymore help. :-)

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  faithfulcompanionsdogrescue · Member · Jul 31, 2012 at 4:25 pm

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  Thanks. I was able to pay. My DNS servers are pointing to Wix, but my website still shows up as being hosted with WordPress. How long does it take to show up on Wix?

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  chrisrudzki · Member · Jul 31, 2012 at 6:43 pm

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  Your domain, http://www.faithfulcompanionsdogrescue.com, is pointing to Wix for me.

  Could you try clearing your browser’s cache?
  http://en.support.wordpress.com/browser-issues/

  Please keep in mind that it can take up to 72 hours for domain changes to take full effect, but usually it’s ready in a couple of hours.