Rezygnacja z usług

  • Unknown's avatar
    paulinatylecka · Member ·

    Chciałabym zrezygnować z płatnej wersji platformy WordPress.com i poprosić Wasz zespół o zwrot pozostałych środków. Powodem jest zdecydowanie się na korzystanie z usług wordpress.org.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    I can only provide support in English and I used Google Translate to translate your message.

    Our refund policy is a full refund if requested within 14 days after purchase (96 hours for domain registrations). Since your purchase was made on July 20, 2022 – you’re not eligible for a refund. We also don’t give pro-rated refunds, so there is no refund due at this time.

    Was there a specific reason you wanted to use WordPress.org instead? A common misconception is that you can’t use plugins or third-party themes here – this is not the case as our Business and eCommerce plans do allow all the things you can do with a self-hosted WordPress site. Plus we take care of many things you would need to take care of on your own, including 24/7 support and security for your site.

    You can read more about the differences here: https://wordpress.com/support/com-vs-org/

    If you have specific questions about what you want to do, we’ll be able to clarify and help set things up here.

    I hope that helps!

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