Ripped off by Word Press
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My credit card has been charged 3 times today:
WORDPRESS [redacted] $47.88 Made on 14/03/17
WORDPRESS [redacted] $47.88 Made on 14/03/17
WORDPRESS [redacted] $32.00 Made on 14/03/17
All I did was open a personal account, find out that creating an email is extremely complicated, decide to close it, and then I get charged 3 times? Why?!?!The blog I need help with is: (visible only to logged in users)
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Please got to your billing history page to see what the charges were for.
You can view your Billing History https://wordpress.com/me/purchases/billing by clicking on your Gravatar (avatar) in the upper right-hand corner of your admin bar. https://en.support.wordpress.com/billing-history/
re: Refunds
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received.re: Canceling upgrades and disabling auto renew
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
I will also type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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