Rollback Issues

  • Unknown's avatar

    I rollback Woocommerce version 7.x.x from 8.x.x. My theme only support woocommerce version 7.x.x. After rollback the plugin, my site show critrical errors. Can you help me?

    This is my site address – https://trademonday4.wpcomstaging.com/

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar

    Going to an earlier version is always tricky; you go back to an earlier version but the changes made in the database don’t roll back resulting in errors. Fortunately for you this release has no database changes.

    I just took a look at your site and I don’t see errors.

  • Hi @techmaxify keeping your plugin updated to the current version is very important for keeping your site safe from exploits. This is because outdated themes and plugins are a common vector for attack by hackers.

    With this in mind we do not recommend rolling any plugin back to the earlier version, especially an ecommerce plugin like WooCommerce since this has a direct effect on the security of your online store.

    We recommend instead that you use the backup feature that is built into WordPress.com Business Hosting to roll your site back to the last backup that was taken before you attempted to downgrade WooCommerce if your site is still showing issues:

    WP
    Backup and Restore Your Website
    6 min read
    Jetpack VaultPress Backup automatically saves every change and helps you get back online quickly with one‑click restores. This guide will show you how to access your site’s backups and restore your website to any previous point in time. This feature is available on sites with the WordPress.com Business or Commerce plan. If your site has one of our legacy plans, it is available on the Pro plan.

    Hope that helps. Please let us know if you have any more questions.

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