RSS feed not validating

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  fuckjared · Member · May 1, 2020 at 12:44 am

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  Hi. My podcast has stopped uploading to iTunes — you can see it here:

  https://podcasts.apple.com/us/podcast/youre-gonna-hate-it/id1507698878

  …only two episodes are showing. A third has was uploaded several days ago, which you can see here:

  https://werejustaskingquestions.wordpress.com/category/youre-gonna-hate-it/

  I tried deleting and re-uploading the episode a couple times, and refreshing the podcast on iTunes connect, all to no effect. Now when I plug the RSS link generated by WordPress into an RSS validator, it comes back as a non-valid feed. What could be the problem here?

  For reference, the RSS URL generated by WordPress’s Podcasting Settings page is:

  https://werejustaskingquestions.wordpress.com/category/youre-gonna-hate-it/feed/

  This is the same RSS listed on iTunes. Clearly, it was valid at one point, or else the first two episodes would not have validated. Why would that have changed?

  I appreciate the help.

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  fuckjared · Member · May 1, 2020 at 12:44 am

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  Hi. My podcast has stopped uploading to iTunes — you can see it here:

  https://podcasts.apple.com/us/podcast/youre-gonna-hate-it/id1507698878

  …only two episodes are showing. A third has was uploaded several days ago, which you can see here:

  https://werejustaskingquestions.wordpress.com/category/youre-gonna-hate-it/

  I tried deleting and re-uploading the episode a couple times, and refreshing the podcast on iTunes connect, all to no effect. Now when I plug the RSS link generated by WordPress into an RSS validator, it comes back as a non-valid feed. What could be the problem here?

  For reference, the RSS URL generated by WordPress’s Podcasting Settings page is:

  https://werejustaskingquestions.wordpress.com/category/youre-gonna-hate-it/feed/

  This is the same RSS listed on iTunes. Clearly, it was valid at one point, or else the first two episodes would not have validated. Why would that have changed?

  I appreciate the help.

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  supernovia · Staff · May 5, 2020 at 12:03 am

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  So I’m seeing an issue with the subtitle:

  line 61, column 777: length of 643 exceeds the maximum allowable for itunes:subtitle of 255 [help]

  Could you try adding an excerpt to your latest post to see if that helps?

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  justjennifer · Member · May 5, 2020 at 11:41 am

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  Hi there,

  I just ran your above feed through W3C and here’s what it says:

  Sorry. This feed does not validate.

  line 61, column 777: length of 643 exceeds the maximum allowable for itunes:subtitle of 255

  and there’s a link to help for that error on that page.

  For reference on podcasting on WPcom in general: https://wordpress.com/support/audio/podcasting/

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  fuckjared · Member · May 7, 2020 at 1:55 am

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  Corrected that and the RSS is validating but posts still aren’t showing on iTunes.

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  fuckjared · Member · May 7, 2020 at 1:56 am

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  Yeah, I edited the most recent post so it’s under the character limit. The RSS is validating now but posts still aren’t uploading to iTunes. Here’s a link to the most recent post:

  https://werejustaskingquestions.wordpress.com/2020/05/05/3-yojimbo-hard-ticket-to-hawaii/

  It’s been live for more than 24 hours at this point and still isn’t showing on iTunes.

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  fstat · Staff · May 7, 2020 at 7:43 am

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  Hi there,

  The link to the podcast page you shared does not exist. Have you made any change to it?

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  fuckjared · Member · May 7, 2020 at 10:17 am

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  Sorry, yes, I ended up reposting to see if that helped. It hasn’t. New link:

  https://werejustaskingquestions.wordpress.com/2020/05/07/3-yojimbo-hard-ticket-to-hawaii-2/

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  fstat · Staff · May 7, 2020 at 12:10 pm

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  I don’t see anything wrong with that podcast or the feed. Please force refresh your podacast by following these instructions from Apple:

  https://itunespartner.apple.com/podcasts/articles/updating-your-show_content-availability

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  supernovia · Staff · May 7, 2020 at 5:07 pm

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  I’ve merged your two threads, by the way. It gets confusing when you’ve got two going. :)

  I don’t know whether iTunes only picks up new posts. It might be worth just deleting this one and posting it again if you have to.

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  fuckjared · Member · May 12, 2020 at 10:25 pm

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  I’ve tried refreshing the podcast on iTunes and reposting the episode and still it’s not uploading.

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  fstat · Staff · May 13, 2020 at 8:24 am

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  Please give iTunes at least 24 hours and it will hopefully pull your new episode. In the meantime don’t make any edits to the post containing the podcast link.

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  fuckjared · Member · May 14, 2020 at 2:06 am

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  It’s been well over 24 hrs and it’s still not uploading — any thoughts?

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  supernovia · Staff · May 14, 2020 at 6:04 pm

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  The refresh at iTunes is out of our wheelhouse. Can you remind me whether you tried deleting that post and posting it afresh as I suggested earlier?

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  fuckjared · Member · May 15, 2020 at 12:59 am

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  Yep, that’s been tried.

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  fstat · Staff · May 15, 2020 at 11:25 am

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  Can you try creating a new post with a slightly different title and insert there your podcast?