RSS feed not working

• 

  bluestarprintsolutions · Member · Feb 17, 2014 at 8:16 pm

  • Copy link
  • Add topic to favorites

  Hi all, I’m having problems with my rss feed.
  Originally it worked well and fed my Google feed via hoot suite. I then had this go down and eventually worked around this. However I want to utilise my RSS feed for other things, but can’t see how to get this working.

  Does anyone have any experience with this and could they lend a quick helping hand? the blog is blog.bluestarprintsolutions.co.uk

  Many thanks
  Rich

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 17, 2014 at 8:33 pm

  • Copy link

  That’s NOT a free hosted WordPress.COM blog and we do not provide support for it here. You are posting to the wrong support forum. WordPress.com and WordPress.org are completely separate, have different log-ins and run different versions of themes with same names. http://support.wordpress.com/com-vs-org/

  We provide support only for free hosted WordPress.COM blogs and not for WordPress.org software installs. If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

• 

  bluestarprintsolutions · Member · Feb 17, 2014 at 8:58 pm

  • Copy link

  Thanks timethief. I do know that, however didn’t know about the different sites. You can see how people can get confused though – wordpress is wordpress for us a little less technical than maybe yourself.

  Maybe it’s in the hands of wordpress to recognise the logins or direct the user to an alternate site? My stats are tracked through here so it seemed logical that support would also be here. Thank you for taking the time to respond though.

• 

  timethief · Member · Feb 17, 2014 at 8:59 pm

  • Copy link

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  bluestarprintsolutions · Member · Feb 17, 2014 at 9:16 pm

  • Copy link

  Thanks for that – I’ll give them all a try and sign up to .org as well.

  Rich

• 

  timethief · Member · Feb 17, 2014 at 9:17 pm

  • Copy link

  Best wishes Rich. :)