RSS Feed Showing Full Content

  • Unknown's avatar

    My blog has an RSS feed that gets distributed weekly in an email newsletter. The RSS feed has been showing the full blog posts rather than just the excerpts all of a sudden. I went into Reading Settings and “Excerpt” is selected but we are still seeing the full content in the emails.

    Any help would be greatly appreciated.

  • Hi there,

    What’s your site’s address so I can point you in the right direction of getting support?

    Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress software you need to seek help at these forums:

    https://wordpress.org/support/forums/

  • Unknown's avatar
  • Hey there, I can’t see how the site is set up because it isn’t hosted here on our services. My guess, though, would be that there’s some kind of plugin conflict causing this, or perhaps a setting isn’t getting the excerpt correctly.

    You may be able to use a plugin like Health Check to sort it out:

    Health Check & Troubleshooting

    Otherwise, check to see what recent changes happened on the site (software updates, new plugins, new settings, etc) and you’ll likely suss out the cause.

    Going forward, these forums are for the sites hosted here on our servers. If you use other hosting, there is another forum for the free WordPress software. You can find that here:
    https://wordpress.org/support/forums/

    And if you’d like more info about the difference between the WordPress software and the services by WordPress.com, we have more info here. Our service includes direct support with paid plains, maintenance, security, backups, spam blocking, etc. Let us know if you have any questions about that!

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