rufund

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  orlanophin · Member · Oct 4, 2018 at 12:46 pm

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  Hi my WordPress was automatically renewed which u didn’t want . I cancelled straight away both the domain and site and only got a partial refund. Can I get a full refund please?

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Oct 4, 2018 at 12:47 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  gemmacevans · Member · Oct 4, 2018 at 4:10 pm

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  Hi orlanophin,

  I’ve issued a refund for the remaining amount and there is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  Refunds usually take 5-10 business days to show on your statement, although international refunds (outside the US) can take a few extra days to arrive.

  I hope this helps.