Run Away Website

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  mooregraphicstudio · Member · Sep 20, 2017 at 7:17 pm

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  I have a site that was originally put up through a web designer. I was able to make edits through WordPress using his user name and password. For some reason I can’t get into the WordPress user/password page now and the web designer has gone rogue so I can’t get in touch with him anymore. I do have an account with WordPress but it is not being used. How do I get into my old site to edit it without username/password or can I move the content of the site to my existing account? Help please…

  The blog I need help with is: (visible only to logged in users)

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  arzuozbekakay · Member · Sep 20, 2017 at 7:22 pm

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  Hi mooregraphicstudio,

  Can you provide the site address please?

  Thanks!

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  mooregraphicstudio · Member · Sep 21, 2017 at 1:22 am

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  Yes here it is:

  http://mooregraphicstudio.com

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  arzuozbekakay · Member · Sep 21, 2017 at 3:27 pm

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  mooregraphicstudio,

  Domain Name: MOOREGRAPHICSTUDIO.COM
  Registrar URL: http://www.godaddy.com
  Name Server: NS35.DOMAINCONTROL.COM
  Name Server: NS36.DOMAINCONTROL.COM

  It looks like your blog is NOT hosted on WordPress.com and you are a WordPress.org user. COM and ORG are two separate platforms. Please find the difference between WordPress.com and WordPress.org here: https://en.support.wordpress.com/com-vs-org/

  This forum is dedicated to WordPress.com sites only.

  As a start, these threads might be useful. Please check them out to find the solution that lets you get into your site:

  https://wordpress.org/support/topic/recovering-login/
  https://wordpress.org/support/topic/unable-to-log-in-password-reset-not-working/

  Please go to https://wordpress.org/support/ if you need further assistance.

  All the best!