Russian language representation problem

• 

  randomizer144 · Member · Oct 17, 2012 at 6:32 pm

  • Copy link
  • Add topic to favorites

  Dear sirs, all my photos are tagged and described in 2 languages: English and Russian.
  When it comes to Russian, It is shown as a mess which I cannot fix:
  EXAMPLE: Family And Relatives / Семья и родня. Candid shot. New relatives. First family photo. How to set a proper representation of cyrillic font? Or should I delete the Russian part of tags and description?
  Blog url: http://randomizer144.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  jenia · Member · Oct 23, 2012 at 4:25 pm

  • Copy link

  Hi there, I see that you are hosting your photos elsewhere at the moment. Could you please describe more specifically where the issue is occurring? If you could take a screenshot and upload it to your Media Library, I’ll be happy to look into it.

• 

  randomizer144 · Member · Oct 23, 2012 at 5:07 pm

  • Copy link

  Hello!
  I think that the problem is caused by WordPress fonts. Not a single font (at list in free account) supports Cyrillic code page. That is why I removed the Russian language completely!
  I showed an example of the corrupted representation in the post above. No Russian letters.
  АБВГДЕЖЗИКЛМНОПРСТУФХЦЧШЩЭЮЯ

• 

  randomizer144 · Member · Oct 23, 2012 at 5:09 pm

  • Copy link

  But you can see that in my previous post Russian alphabet is represented correctly, so I do not understand the reason why I cannot use cyrillic font in my photos description. ((((

• 

  jenia · Member · Oct 23, 2012 at 7:04 pm

  • Copy link

  I am sorry about this. Can you please create a sample post where it happens, and set the post to private, so that I can have a closer look at the problem? Thank you in advance!

• 

  randomizer144 · Member · Oct 23, 2012 at 7:23 pm

  • Copy link

  OK.
  When I create a new post everething is OK, I can create it in Russian.
  I shall clarify the problem
  I have a photo on SmugMug.com.
  The photo is tagged and described in English and in Russian.
  When I share it FROM my SmugMug site, the keywords and description in Russian is corrupted (see example in the first post).
  When I create text or tags FROM my WordPress blog – everething is OK.
  So, the problem is somewhere in importing from Smugmug.com
  I now understand the problem.
  My blog is international, so I prefer to write it in English.
  OK.
  Thank you very much!

• 

  jenia · Member · Oct 24, 2012 at 2:13 pm

  • Copy link

  Thank you very much for providing the additional detail. I was able to reproduce this issue on my test blog: when sharing a photo from SmugMug.com to WordPress.com, Russian tags come through as corrupted.

  I have contacted the SmugMug.com support and they said they’ll be looking into this (no estimated date at this time).

  Please let me know if I can help you with anything else!