Sales disabled for site

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  boscoj24 · Member · Sep 21, 2023 at 3:35 pm

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  Hello.

  I have connected stripe to my site and I have activate a one-time payment plan, but when a person tries to use the donation feature it gives this popup error message:

  We are sorry, the sales on this site are currently off.

  How do I resolve this error?

  The blog I need help with is: (visible only to logged in users)

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  faisalahammad · Member · Oct 30, 2023 at 9:27 pm

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  I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly. 😃

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  citronyosef5235 · Member · Nov 17, 2023 at 1:46 am

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  I’m having the same problem. hopefully someone gets back to you on this as I’d like to figure it out myself

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  staff-dragon · Staff · Nov 21, 2023 at 4:11 pm

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  Hey there,

  Thanks @faisalahammad for tagging this post, please use the modlook tag to prioritize the thread directly! We appreciate your help with moderating the forums. :)

  @boscoj24 and @citronyosef5235 It looks like Stripe is no longer connected to your sites. Please reconnect Stripe and let us know if you are still having any issues using Stripe payments.

  For anyone else experiencing similar issues, please use the following help guide to connect Stripe, and feel free to open a new topic if you are seeing an error message when checking out so we can take a look.

  

  Connect a Stripe Account

  in WordPress.com Support

  4 min read

  This guide will show you how to create and connect your Stripe account to use WordPress.com payments blocks. These steps do not apply to WooCommerce stores, which use a separate connection process. About This Guide To accept credit and debit card payments through your website, create a free Stripe account. Stripe is a safe and secure payment processing platform trusted by millions of websi

  Hope this helps!