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  skipadidodah · Member · Mar 28, 2016 at 2:13 pm

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  Hello, we are interested in setting up a wordpress business account and we would like to speak with someone to see if the site could meet out business needs.

  We would like to build an online store where customers can upload their pictures for us to print.
  We would like the customers to upload pictures on the payment page or prior to payment being taken. At present we use vista print and this is very clunky and has limited options for the paid version and we would like to ensure wordpress meets our needs before we migrate over.

  please could you supply a contact number so we could discuss this further and what the potential fees would be,.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 28, 2016 at 8:28 pm

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  Please read this https://en.forums.wordpress.com/topic/e-commerce-22?replies=17#post-2575955

  Secure payment systems are not available here at wordpress.COM. You need a wordpress.ORG install. This guide will explain how to move your WordPress.com site to another hosting platform: Moving to a Self-Hosted WordPress Site https://en.support.wordpress.com/moving-to-a-self-hosted-wordpress-site/

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you will need a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

  If you still want to contact Staff here at wordpress.COM about the Business Plan https://store.wordpress.com/plans/, there is no phone support.

  For all the support options when you have technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade use the “Contact Support” form, http://support.wordpress.com/contact/ where they will receive a choice of having staff answer your question publicly or privately.

  The best contact form to use now is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum.

  re: direct email support
  Also note, that you can email Staff at:
  support@wordpress.com
  or
  help@wordpress.com