(email visible only to moderators and staff) email verification email looks like phishing

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  tyjacob · Member · Mar 3, 2014 at 3:55 pm

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  Hi – You guys are great so I just wanted to give you a heads up on something not-so-great.

  I recently bought the url tyjacksonauthor.com via WordPress.com. I then got a very phishy looking email from (email visible only to moderators and staff) claiming to be be from WordPress.com (below). It was requesting me to verify my email address. I ignored it the first time because it looked dodgy, but clicked the ‘verify’ button the second time the email came, assuming it must be legit. I hope it was!

  Because the return address is (email visible only to moderators and staff) but it pretends to be from WordPress, it looks really bad. Thought you should know.

  Thanks,
  Ty Jackson

  ———- Forwarded message ———-
  From: <(email visible only to moderators and staff)>
  Date: Mon, Mar 3, 2014 at 10:10 PM
  Subject: Reminder: Please verify your email address
  To: (email visible only to moderators and staff)

  WordPress.com Please verify your email address in order to prevent domain suspension.
  Reminder:
  Please verify your email address.
  Dear Valued WordPress.com Customer,

  We noticed that you still need to verify your email address. To do so, simply click the button below. You will not be asked to log in to your WordPress.com account — we are simply verifying ownership of this email address.

  You can’t fully manage your domain until you verify your email. If you don’t take care of it in a timely manner we’ll be required to put any hosted content on hold.

  Verify your email address

  Thanks for being a WordPress.com customer.

  Sincerely,
  WordPress.com
  Please do not reply to this email, as we are not able to respond to messages sent to this address.

  Copyright © 2014 WordPress.com. All rights reserved.

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Mar 5, 2014 at 11:25 pm

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  Hi there,

  Thanks for checking with us first. This is a new requirement for buying a domain name, and because it is a recent implementation (a required by ICANN) we’re working on making it seem less spammy.

  Please DO RESPOND TO THIS EMAIL

  There are 2 separate verifications that need to happen. The first is verifying your WordPress.com account.

  The second is verifying the domain registration – that would be the email you received from (email visible only to moderators and staff) – all you have to do is click on the “Verify your email address” button. If you already did that, then you are good to go!

  I’m sorry for the confusion and please let me know if you have any other questions.