same bill 4 times
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hi, i bought an upgrade at wordpress for my http://www.aquarelabogota.wordpress.com , but when i was buying i didnt receive the message confirmation, so i put 3 times my credit card and didnt work. I change for my husband credit card and works. but now i saw my credit card bill and there is 3 upgrades in my creditcard, and they are all the same. besides, i check at my husband creditcard bill and there is a upgrade ther also. So, i buy one upgrade (mapping domain) and i will pay 4 times. please, help me. Thank you ! priscilla
Blog url: http://dicabacana.wordpress.com/The blog I need help with is: (visible only to logged in users)
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You can get refunds from your dashboard here > Store > My Upgrades
https://aquarelabogota.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades
You must be logged in under the username account that made the purchases. -
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Hi prijujane,
You were only successfully charged one time for $13 (for the purchase the domain name aquarelabogota.org).
I do see 3 transaction failures before that, but your card wasn’t charged in those transactions.
If you need any further assistance, please let us know.
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