Same message received at least 30 times

  • Unknown's avatar
    ctexavieruniversity · Member ·

    I signed up for one of your free courses, the beginning one. However, I keep receiving the same message over and over from you. Please get it to stop! It is pasted below:
    Welcome to Learning the Fundamentals!
    Learning the Fundamentals is two weeks of focused tasks to help you build a blog that you’re excited to publish — and others are excited to read. You’ll walk away with:
    o A few published posts and pages.
    o A customized theme, with a header, widgets, and other personal touches.
    o Tools to build your readership and engage with the community.
    Each task includes a link to the instructions you need, along with pro tips from the WordPress.com editors. You’ll get a new task each day, to do at your own pace.
    We’ve worked with thousands of bloggers, helping them create the blogs they want and tell their stories — and now we’re excited to work with you.
    Ready to blog? We’re ready to read!

 Your first task arrives in a few minutes.
    Cheers,

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    The site you refer to is NOT hosted by wordpress.COM. It appears to be http://learningfundamentals.com.au/ which is hosted by

    Micron21 Melbourne Australia Datacentre.
    IP Address: 103.37.8.105
    Name Servers:
    ns1.dnsrecord.com.au
    ns2.dnsrecord.com.au

    You are posting to the wrong support forum. That site is not hosted here and we cannot help you.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.me/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • supernovia · Staff ·

    Hi @ctexavieruniversity, thanks for the heads up, and pardon the extra emails. We’ve noticed the issue and are now working on a fix.

    @timethief they need not be hosted with us to join this course, so if you see any others, just modlook the thread and we’ll help. Thanks!

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