save or publish new articles is impossible

• 

  soniabrancarosoff · Member · Mar 27, 2020 at 3:06 pm

  • Copy link
  • Add topic to favorites

  For two days, I can not write new articles on my blog. When I try to save them a message appears :
  Update failed. An unknown error has occurred.
  in French : Mise à jour échouée. Une erreur inconnue est survenue.
  Thank you for your help
  Sonia

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Mar 28, 2020 at 1:51 am

  • Copy link

  Hi, could you go to https://wordpress.com/drafts to see if the affected post is there, and if it is, could you send us a link?

  Also, which browser or app are you using currently to edit the post, and would you mind testing with another?

• 

  soniabrancarosoff · Member · Mar 28, 2020 at 1:04 pm

  • Copy link

  Thank you for your help. I have no problems with Firefox, but Google chrome still does not work.

  Sonia de passagedutemps.wordpress.com.

• 

  supernovia · Staff · Mar 28, 2020 at 6:30 pm

  • Copy link

  Can you try Google Chrome using an incognito window? I’m wondering if one of your extensions is interfering.