Save website

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  tianaxmichelle · Member · Nov 1, 2023 at 7:21 pm

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  Hello! I am interested in shutting my website down for now, but wondering if it’s possible to save all of my website data for upload again in the future.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Nov 3, 2023 at 12:17 am

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  Hi there,

  Apologies, but we can’t help with your issue directly because we don’t host tianaxmichelle.com on our WordPress.com managed hosting.

  To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/

  Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Bluehost. As a result we don’t have a direct connection to your site, and we don’t have control any billing or accounts you have set up with your current provider.

  The good news is that your hosting provider may be able to help in this instance. I recommend contacting Bluehost for further assistance since they are in the best position to help.

  Thanks!