Saving/Publishing Fail

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  empowerparenting · Member · Jun 10, 2019 at 4:37 pm

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  Moving this conversation to a new strand. I am having an publish/saving issue. Each time I try to save/publish I receive a red bar across the top saying updating failed or publishing failed. I tried to email directly on the “contact us” page and received an error message again and couldn’t send.

  I have tried from multiple different WiFi connections and from google chrome and internet explorer but still receive that error.

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jun 10, 2019 at 5:02 pm

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  Hi there,

  Where are you attempting the save/publish – through the wp-admin or the new WordPress block editor? I currently see a draft in your posts from 5/20 – is that the one you have been having trouble publishing?

  Let me know and I’d be happy to look further into this for you.

  Thanks,

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  empowerparenting · Member · Jun 10, 2019 at 8:21 pm

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  Yes – that’s the one! I have tried in the old platform and the new block editor platform. I’ve tried copying the blog and pasting into a new draft and I still received the same error.

  Thanks!
  Bec

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  supernovia · Staff · Jun 10, 2019 at 9:43 pm

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  Hi Bec, are you trying to add to it and then publish? If it’s already ready to publish, would it be okay if we tried clicking publish from our end so we can see the same error?

  I wanted to note too, *usually* when I see this, it’s been an issue with the internet connection itself, so if you’d like, you might try editing from a different connection to see if that helps at all.

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  empowerparenting · Member · Jun 11, 2019 at 1:08 pm

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  There were a few small additions I wanted to make, but at this point, I’m good with you trying to publish! I’ve tried it from my house, Starbucks, and work and received the same error each time.

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  staff-doublebassd · Staff · Jun 11, 2019 at 3:45 pm

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  Hi there,

  I was able to publish from the block editor without issue. Interesting. If you wanted to update the post or whenever you make another post and have trouble with saving or publishing, let us know. I would want to see if we can further isolate the issue. Hopefully, that won’t be necessarily.

  Thanks,

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  creativecontracts · Member · Jun 13, 2019 at 5:36 am

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  Hi there, I am also having this problem. I need to update our ‘news’ page on our site with more recent articles, but everytime I create a new block (I’m using the Divi editor) a pop up appears telling me that the save has failed. I have attempted saving from multiple computers and connections, always with the same error appearing

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  gemmacevans · Member · Jun 13, 2019 at 8:15 am

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  Hi creativecontracts,

  Please start a new thread for your question and tag it with modlook (on the right) so we can look at your site there.

  Thanks!