Saving/publishing failure using divi
-
I am unable to create new posts in our ‘news’ page.
Everytime I create a new post, the editor is unable to save or publish my work.
the following message appears.
An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.
Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.
I have tried doing this from multiple computers, wifi connection, browsers. I have disabled all plugins and cleared the cache.
It also seems to only be a problem on my ‘news’ page, where changes in other pages are saved without hassle
Perhaps I need to update Divi, but I do not know what my API authentification code is. -
Hi creativecontracts,
The account you are contacting us from hasn’t created any sites on WordPress.com, which suggests the one you need help with may not be hosted with us. If you are using WordPress.org software with another host, please post to the WordPress.org support forums for advice.
If you aren’t sure whether the site is hosted with us or not, just let me know the address and I can double check on that for you.
- The topic ‘Saving/publishing failure using divi’ is closed to new replies.
WordPress.com Forums 