saving some innocent lives

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  americancross · Member · Aug 10, 2022 at 7:53 pm

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  When I submit my website for premium ($14/mo), it says I need it already has that website. So how can I get Premium – ad free – for my URL?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Aug 11, 2022 at 1:57 pm

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  Howdy,

  It looks like that URL is already associated with a WordPress.com site. The issue is that the WordPress.com user account you are posting from is not the owner or admin of that site. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.