Says I don't have a site?
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I purchased the premium level package for my site, I bought a domain as well. The first night I purchased them, my wordpress was working fine. I was having no trouble. I logged back on today and there’s no record of my site. I don’t get what went wrong? I verified my information, I paid the money? So I would really like to get this sorted out.
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Hi there,
Sounds like you were on the right track!
Could you provide the site/domain in question so I can take a look?
If we need to, I can tag this post with modlook and a member of the WordPress.com staff can look into the issue further for you.
Happy to look into what may be going on there. :-)
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Hi,
I’m happy to help – what is the domain name for your site? I’ll see what I can find out and get back to you.
Richard
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@hautemessmolly251017
Are you referring to this site https://hautemessmolly.com/?
If the answer is yes the login link is https://hautemessmolly.com/wp-admin/What I post below applies only to sites hosted by WordPress.COM. It does not apply to WordPress>ORG software installs.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by WordPress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login correctly under the relevant username account.You can update your email address here https://wordpress.com/me at any time.
If you did not register the site under your username account and do not have the required access, then you need to contact the person who registered the account and site under it, and have them act or transfer the site to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If the login information has been lost go to
https://en.support.wordpress.com/passwords/
https://en.support.wordpress.com/passwords/#lost-passwordThere is only one means of account recovery.
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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