Scam

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  danpersonalaccount · Member · Dec 7, 2018 at 6:43 am

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  How can I get my money refunded if I paid someone with a wardpress acc to create a site and he didn’t , I want to get all my payments refunded since this was a scam. Need help

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  pandeyabhaykumar · Member · Dec 7, 2018 at 6:47 am

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  Hi,

  I have added “modlook” tag for staff assistance.
  Staff can help you better in this.

  Thanks.

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  danpersonalaccount · Member · Dec 7, 2018 at 7:10 am

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  Than you !

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  danpersonalaccount · Member · Dec 7, 2018 at 7:11 am

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  Thank you !

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  gemmacevans · Member · Dec 7, 2018 at 9:49 am

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  Hi danpersonalaccount,

  I see a member of staff replied in this thread a few weeks ago but we didn’t receive a reply.

  The account you are contacting us from hasn’t purchased any upgrades. What is the address of the site you would like a refund for? Please don’t share any transaction IDs here, a site address is the only information I need for now.

  Please be aware that we can only help with WordPress.com sites on these forums (not self hosted WordPress.org sites).

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  danpersonalaccount · Member · Dec 7, 2018 at 9:55 am

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  https://puregeniusessence.com/ this is the site that I paid for plus
  https://muziktology.com/ . I would like to get the refund for the payments I made using my card.

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  supernovia · Staff · Dec 8, 2018 at 10:54 pm

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  Thank you. Can you log out here:
  https://wordpress.com/me/account

  Then log in as user philosopheon ? This is the user that owns those upgrades.

  Then head to http://wordpress.com/help/contact to chat with us; we’ll be happy to help you downgrade. We just need authorization from the correct account.

  If you’re having trouble logging in as user philosopheon, let us know and we’ll help you.