Scammed by web developer

  • Unknown's avatar
    ivanmcalister · Member ·

    I bought a WordPress for business on 5/1/17 at advice from a web developer I had hired.
    I’m not the smartest person when it comes to building websites and it seem’s he has done nothing. the domain is partyat.party and partyat.us
    I’m trying to close out all this mess and see if I can get my money back. I have paid him a lot of money and just figured out he’s scamming me. I don’t even know if this is reaching someone at WordPress because they have no phone number to call and the button below is saying ask in the forum. my regular email is (email visible only to moderators and staff) and I can be reached at [redacted]. If anyone cares to help it would be greatly appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    labifrancis · Member ·

    Hi there,

    So sorry to hear about this.

    WordPress.com provides a 30-day refund from date of purchase on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    The refund period for Domain Registrations and Renewals is 48 hours.

    I can see you are not within the refund period. You can read more about refunds here: https://en.support.wordpress.com/refunds/

    Let me know if you need further assistance.

    Best of luck next time.

  • Unknown's avatar
    gemmacevans · Member ·

    Hi ivanmcalister,

    Both partyat.party and partyat.us were registered through GoDaddy. If you purchased these domains, you can login to your GoDaddy account and manage the domains from there.

    I’m trying to close out all this mess and see if I can get my money back.

    We are only able to makes changes to sites and upgrades if we have permission from the account that owns them. officalpartyat is the owner of the both the site and plan so they will need to contact us to request any changes. Are you able to login to this account?

    I’m trying to close out all this mess and see if I can get my money back.

    We are able to refund plans if they are cancelled within 30 days of purchase:

    Refund a Purchase

    The Business plan for partyat.party was purchased several months ago so we are no longer able to refund it.

    they have no phone number to call and the button below is saying ask in the forum.

    We don’t provide phone support but there are a number of ways to get in touch depending on which plan you are using:

    Contact WordPress.com Support

    These forums are where we provide support for sites using the Free plan. You’re welcome to post here if you have any more questions. Alternatively, you can login as officalpartyat and use the direct support included in your plan.

  • The topic ‘Scammed by web developer’ is closed to new replies.