Search engine

  • Unknown's avatar

    Searching brings up a message saying site can’t be reached

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there, I took a look at your site, but it’s definitely publicly available.

    What are the terms you’re searching for and which search engine?

    And would you please use https://snipboard.io/ to share a screenshot of the listing with the problem?

  • Unknown's avatar

    So I am having problems uploading the screen shot. I am using Safari and the message reads
    “This connection is not private.
    This website may be impersonating angels-abreast.ca to steal your personal or financial information. You should go back to the previous page.”

  • Unknown's avatar

    Hi there,

    The following article may help if you are having trouble taking a screenshot : https://wordpress.com/support/make-a-screenshot

    :)

  • Unknown's avatar

    This is the link to the screen shot and I use Safari search engine

  • Howdy,

    It looks like the issue is that the Doman Mapping upgrade that you’ve had for many years was not renewed when it expired. This can happen if renewal emails are missed or if an autorenewal payment method expires and isn’t updated.

    I have added the Domain Mapping upgrade for angels-abreast.ca back onto your account with an expiration of 2023-10-12. Please renew it before that date. You can renew by going to this URL:

    https://wordpress.com/me/purchases

    As you are a long time customer, we’re happy to help you sort this out. I would HIGHLY encourage you to set auto-renewal up for the Domain Mapping upgrade. We cannot guarantee that we can add it back on again if you miss renewal in the future. It is an standalone upgrade that we have not offered in many years. Generally you’d need to purchase a website plan in order to connect a domain registered elsewhere to your WordPress.com site:

    https://wordpress.com/pricing/

    Does that all make sense? Please let us know if not!

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