Search feature not working

  • Unknown's avatar
    dickiebo · Member ·

    I use the Notepad theme and have put a widget (2 actually) in my sidebar, but they don’t seem to work. Any ideas, please?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    wp365wp · Member ·

    I checked your blog. Search feature is perfectly working. I tried to search ‘hammers’ and it showed me your post(s ) containing ‘hammers’.

  • Unknown's avatar
    timethief · Member ·

    The searchbox is working for me as well. I typed in “peace” and it returned your posts in the results so I assumed this issue has been resolved.

  • Unknown's avatar
    dickiebo · Member ·

    Thank you, both, but – er…no! It still will not work for me. I type in a word and click but – nothing! Still, at least I’m glad that it seems to work for readers!

  • Unknown's avatar
    timethief · Member ·

    As the search feature which is based on terms found in your content appears not to be working for you all I can suggest is that you contact Staff with all your details. In your case they need to know which terms you searched for that produced no results.

    Every time Staff deals with a technical issue they need to know:

    1. Your operating system and how you connect to the internet and to wordpress.com.
    2. Your browser and your browser version.
    3. Whether or not you have tried this > http://en.support.wordpress.com/browser-issues/
    4. A very good description of the exact problem

    * I did:
    * I saw:
    * I expected:

    5. If the problem is with a specific page, post or image then we need the URL for whichever is in question.

    6. If the problem occurred when following instruction in support documentation then a link to it is helpful.

    7. If you have had a recent operating system or security updates this is helpful to know as well.

    8. When Volunteers cannot help members resolve their issues issue we direct them to contact Staff by using the contact link to create a support ticket http://en.support.wordpress.com/contact/

    Staff require all the same details in support tickets in order to provide an expeditious “fix”. Relying only on email and not having a ticketing system would simply result in Staff getting vague and sketchy descriptions, so they have to keep dragging out ALL of the relevant information by sending repeated emails to the you. It’s only after they have all the relevant details that they can start examining solutions.

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